RPA – robotic process automation in Banking
In the huge mainstream of businesses offering financial services, repetitive and manual operations and a mixed system environment are part of everyday life.
At the same time, digital transformation, process optimization and cost savings are considered significances. robotic process automation (RPA) offers the possibility of combining these objectives.
Use of robotics
AmazingRPA has developed a solution using robotic process automation (RPA). A robot regularly explores the accounts of the customers concerned, including outside office hours, and thus allows efficient handling of cashing cases. It recognizes data such as IBAN number or credit card type and starts different back-office applications to analyze available credit and check when previous credit card bills have been paid. The robot then communicates to employee’s accounts that show amounts that may be billed. It assists the process in compliance with all commercial rules, almost in real time.
Highest level of quality and compliance
"RPA is an essential technology that enables companies in the midst of digital transformation to improve processing quality and reduce manual processing time "Another advantage is that legacy systems should not be reconfigured because the robot is working on existing systems. Likewise, we are assured that each step is fully verifiable and documented and that the relevant data remains within the company. "